FREQUENTLY ASKED QUESTIONS
"Why should I buy from Era Collections? Because here, fashion transcends mere clothing; it becomes a heartfelt expression of who you are. With our commitment to authentic, premium fabrics and meticulously handcrafted pieces, each garment tells a story of dedication and artistry.
Our prices are designed to be accessible, allowing you to indulge in high-quality fashion without compromise. Choosing Era Collections means embracing a unique style that celebrates individuality and elegance, making each purchase not just an addition to your wardrobe, but a
step into an extraordinary era of fashion."
If an item is sold out, you can request that we notify you when it is back in stock. If it becomes available again within 15 days we will send you an e-mail to let you know. If there is no more stock, we will remove it from the website
Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color.
Yes, you just have to subscribe to the Era Collections newsletter by filling in your email ID, and you will receive information about the latest Era Collection items, articles and events.
You can find the Newsletter tab in website footer at www.eracollections.com
Once you place your order you will receive a confirmation e-mail. If you do not receive the e-mail, contact our Customer Service department at info@eracollections.com.
Yes. Go to the orders placed section in my account and you will see the real-time status of your order.
In the case that you placed the order as a guest, you can track the status and manage the order from the confirmation email.
Era Collections only sells items in perfect condition, so in the exceptional case that you receive a garment with a defect, contact our Customer Service department via E-mail, sharing the images of the defective article along with your order number at info@eracollections.com
If you were to, accidentally, receive an item that you did not order, please contact our customer service department.
Yes only if the order is not dispatched yet. You can contact our customer service department to get your order canceled.
Your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities
You can share your queries or comments by calling +92-316-1799417 or by contacting us through the “Need Help” section in the website footer or by E-mailing us at info@eracollections.com
You can make an online purchase as a guest, without having to create a user account in the online store. This purchasing option is also available on our Website.
At Era Collections we recommend having a user account, as it will make shopping easier by saving an address book and your payment details. You also have a record of orders, returns and invoices.